United Airlines Compensates All Passengers From Videoed Flight

Remigio Civitarese
Aprile 20, 2017

And you saw us at a bad moment.

It came amid growing calls for a boycott of United Airlines over the treatment of Dr Dao.

He said that going forward United will not put law enforcement officials on planes in order to remove a "booked, paid, seated passenger". "We can't do that".

In an effort to calm the backlash, United also announced that passengers on United Express Flight 3411 would be compensated equal to the cost of their tickets. Speaking to WLKY, a local cable TV channel, he said "everything" was injured, and that he was not doing well.

The officers' union contract prohibits the city from releasing their names, Pride said.

The incident was caused by a "system failure", Munoz said.

It was at least Munoz's fourth statement about the confrontation. The unidentified passenger's face is bloodied in the incident, and other passengers can be heard protesting his violent removal from the plane.

Hours later on Monday, his tone turned defensive. When the video of the incident initially garnered attention earlier this week, Munoz acknowledged it was "upsetting", but also called the passenger "belligerent".

Now, Munoz said he is shouldering the blame for his employees' apparent lack of "common sense". Those documents are often the first steps toward a lawsuit.

A spokeswoman for Dao's attorneys at the law firm Corboy & Demetrio said a press conference to discuss the petition would be held Thursday.

Much of the social media uproar stemmed from Dao's status as a paying passenger who was being removed to make room for additional crew members on the overbooked flight.

The Chicago officer has been placed on administrative leave, pending an investigation.

The personnel files of the Aviation Department police who removed Dao from the plane.

Powell and seven of his students were on the flight returning an overseas trip, already buckled in their seats when the supervisor started asking people to leave.

No one volunteered, despite United's offers of up to $800.

But Dr Dao said he worked in a hospital and needed to see his patients the next day, an eyewitness tweeted. He refused to leave.

What to do when you're on an overbooked flight.

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