Telstra gives broadband customers unlimited data

Cornelia Mascio
Novembre 14, 2017

By the end of the quarter, 2.9 million premises had actually activated services. At the same time, the company reported $405 million in revenue.

The "ready to connect" figure was slightly lower at 6.1 million, but the company pointed out that this means more than half of the premises in Australia are now able to order an NBN plan from a retail service provider.

NBN Co's report for the quarter ending 30 September 2017 shows another 708,000 premises were "ready for service", bringing the total to 6.4 million.

This was addressed by Morrow, who said on 14 November that, "together, we are revisiting processes and making adjustments to make improvements at all service levels a priority".

"We have demonstrated our ability to scale and deliver, and with the same determination we seek to further improve the end-to-end experience for households and businesses, from migration to use of the network", NBN CEO Bill Morrow says. That's why we have launched unlimited bundles for new and existing customers on our $99 and above plans.

In early November, the country's consumer watchdog revealed that, following an investigation, around 42,000 Telstra and Belong NBN customers may receive compensation after the telco admitted to misleading customers with its maximum speed claims.

The existence of the condition was disclosed but only in very small print in the advertisements and understandably the Australian Competition and Consumer Commission's (ACCC) took action against the telco.

In November, nbn revealed plans to launch a pilot channel program before the end of the year in preparation for a full-blown initiative, which is expected to officially launch sometime during the first quarter of 2018.

Telstra's new data offering rolls out to customers from today, with customers on $99 and above home broadband plans automatically receiving unlimited data.

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