York Council refuses Uber licence renewal

Cornelia Mascio
Dicembre 13, 2017

York has become the third United Kingdom city to refuse Uber a licence to operate, citing concerns about the ride-hailing company's 2016 data breach, which affected 2.7m British users and drivers, and customer complaints.

Transport for London (TfL) refused to renew Uber's licence on the grounds of "public safety and security implications" in September and Sheffield suspended the company's licence last week.

Concerns about a huge data breach also contributed to the decision, the City of York Council said.

All vehicles and drivers were checked, he added.

An Uber spokesman said competition was good for the local economy.

Uber's licence was due to expire in York on Christmas Eve, having twice been granted clearance to operate in the city.

Last month it was revealed that Uber had been the subject of a massive data breach which affected 2.7 million United Kingdom users of its app.

Hackers obtained personal details of 57 million customers and drivers worldwide, including people's names, email address and mobile phone numbers.

Uber has told Britain's data protection regulator that about 2.7 million user accounts - representing the vast majority of people using the ride-hailing service in the country - were affected by the 2016 data breach.

He said: "From our experience, the passengers love the ability to have the convenience of pressing a button to request a vehicle, to take a trip without having to use cash at all and, from a safety point of view, being able to track every element of that journey".

Details of the specific complaints were not made public.

Uber has 21 days to decide whether to appeal against the decision to a magistrates' court.

Uber will defend its right to operate in London in court next year after the app was deemed unfit to run a taxi service and stripped of its licence in its most important European market.

The company's licence to operate in the northern English city of Sheffield was suspended on December 1 after it failed to respond to requests about the management of its taxi app.

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