Your OnePlus 5T will not stream Netflix in HD, because… why again?

Cornelia Mascio
Dicembre 13, 2017

The thread points to the phone's lack of support for Widevine Level 1 DRM, which is what many services require for HD streaming.

OnePlus 5T apparently isn't able to stream high-definition content from Netflix, Google Play Movies, Amazon Prime, and other video services, despite the fact that that the 5T has a HD-capable display and powerful hardware.

The Verge put these comments to the test on the OnePlus 5T and the OnePlus 5, and found that the handsets are incapable of streaming Netflix or Amazon Prime Video content in resolutions higher than SD.

OnePlus official websitePromotional picture for the OnePlus 5T.

"I would like to know why a £500 phone is not capable of fully utilising these very popular services and if there are any plans to rectify this clearly ridiculous issue".

Your OnePlus 5T will not stream Netflix in HD, because… why again?
Your OnePlus 5T will not stream Netflix in HD, because… why again?

"I am massively surprised this has not been brought up in reviews/not had a bigger fuss made about as this is completely unacceptable for a brand that is now well established".

It gets worse, though.

A OnePlus spokesperson has told the news outlet that a fix that'll turn on Widevine Level 1 and thus allow HD streaming is on the way, but they didn't explain why it wasn't included to begin with, nor did they provide an expected rollout date for it. Streaming from Netflix and Amazon Prime Video seem quite pixelated, even when both apps were set to highest possible streaming quality.

OnePlus 5T is a feature-packed device that has a 6-inch, 1080p display, Snapdragon 835 processor, and at least 6GB RAM. Both phones now carry support for Widevine Level 3 for upto standard definition support. More than that, it's odd how the problem didn't make the rounds earlier than this because it's been around since its predecessor, the OnePlus 5, came out, after all.

According to The Verge, owners of the new handset are now unable to watch HD content on video streaming services such as Netflix, Amazon Prime and Google Movies.

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