Amazon Prime could face an advertising probe over delayed Christmas present deliveries

Cornelia Mascio
Dicembre 18, 2017

If you read the Sunday Papers this week, you'd be forgiven for thinking that Amazon struggling to deliver and keep up with demand is a big problem this Christmas.

Amazon told people using the Prime service to get their orders in by next Saturday if they wanted to receive them by Christmas.

Amazon's Prime service costs £79 per year and includes unlimited one-day delivery, as well as access to films, music and television shows. Several papers have reported that the Advertising Standards Authority have opened up an investigation as delivery promised aren't met. "If you paid for delivery by a certain date or time and the delivery arrives late, this is a breach of contract".

"I pay about £80 a year for Prime and this is about the third or fourth time it has happened". A spokeswoman for the Advertising Standards Authority (ASA) said: "We have received a handful of complaints".

Metro.co.uk has contacted Amazon for a further comment. What's your experience? Are Amazon struggling to deliver and keep up with demand or in general are your deliveries being carried out on time?

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