Frustration among millennials as new railcard site crashes

Cornelia Mascio
Marzo 13, 2018

Millennials are fuming after the website to buy a brand new 26-30 railcard crashed within minutes of its launch.

The Government promised that up to 4.5million Brits aged 26-30 will benefit from the card, but 10,000 "millennial" railcards were made available today as part of a trial of the scheme.

But there is a cach here: You must be among the first 10,000 to apply!

But dozens of passengers took to social media on Tuesday morning to express their frustration at being unable to use the website selling the cards.

Some compared the difficulty of getting a card to the white hot rage felt by those familiar with attempting to buy in-demand tickets to Glastonbury.

The 26-30 railcard was announced in late 2017, and allows users to save a third off most fares, although no discount can be used on season tickets, and the cost of some peak time travel will not be reduced. "Sort out your website to make it fair!" wrote Emily Thomas, from London.

A limit was placed on the number of cards available while the scheme is trialled to assess the impact on revenue and passenger numbers.

In a message to the National Railcards Twitter account at 7.48am, youth worker Josh Booth, from Leeds, posted: "Been trying to get 26-30 railcard since 7am, your website crashing and been on hold on the phone since then".

There was previously no nationwide railcard available for people travelling alone between the ages of 26 and 59 unless they were disabled or in the armed forces.

The trial of the 26-30 railcard is part of the rail industry's long-term plan to change, improve and boost communities by enabling more people to travel by train. "Please bear with us, we've got the whole team working on it and hope we can have it back up shortly", said a spokesperson for railcard.co.uk.

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