Apple hit with class-action lawsuit over 'defective' MacBook Pro keyboard

Rodiano Bonacci
Mag 17, 2018

It has now been over three years since Apple first introduced its butterfly keyboard with the 12-inch MacBook, later bringing it to the MacBook Pro line - but user sentiment seems to be growing increasingly negative. As a result of the defect, consumers who purchased a MacBook face a constant threat of non-responsive keys and accompanying keyboard failure.

Over the weekend, a class action lawsuit was filed against Apple, claiming it knew of the problems with the keyboard and went ahead with the release anyway.

Because typing is the primary objective of laptops, over time, consumers have become more and more frustrated with the keyboard defect.

Many people frustrated with Apple's butterfly keyboard design are hoping that the company turns things around with the next-generation MacBook lineup.

Girard Gibbs also does not clearly state you have to have experienced keyboard issues to join the lawsuit.

While Apple does provide a one-year warranty on the laptops, along with a support page that details how to properly clean the keyboard, the company has done little to take steps in mitigating the situation or preventing the keyboard from failing at all. Here are some reasons why you would be happy with just the standard iPad instead of the Apple iPad Pro. Within two days, the Change.org petition received almost 7,500 signatures. The keyboard defect compromises the MacBook's core functionality. Despite a litany of complaints, Apple has remained unresponsive, leading to a class-action lawsuit against the company.

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