CVS apologizes after managers call police on black customer over coupon

Cornelia Mascio
Luglio 18, 2018

A Chicago woman trying to use a coupon at her local CVS store was treated like a criminal because the store's manager did not recognize the coupon she was using, Fox 29 reports. According to her account posted on Facebook, the store manager said he believed her coupon, for a free personal care item valued up to $17.99, to be fraudulent.

Camilla Hudson posted a video on her Facebook of the incident. Three tactical unit officers arrived and, after some conversation and documenting their names, badge numbers, etc.

On Friday, a Chicago woman tried to use a coupon at CVS when a store employee told her the slip was fake and another worker called the police. "Our Region Director in Chicago contacted her as soon as we were made aware of the incident". DeAngelis said that after an investigation, "the two colleagues who were involved are no longer employed by CVS". In a statement, CVS said that discriminatory behavior is strictly prohibited.

'I stopped in to make a purchase using a coupon mailed to me by the product manufacturer, as replacement for problematic/defective product.

The manager, who identifies himself in the video as Morry Matson, was a state delegate for Donald Trump in 2016, an aldermanic candidate on Chicago's North Side and president of the IL affiliate of the Log Cabin Republicans, a conservative group that advocates for LGBTQ rights, according to the Chicago Sun-Times, which viewed Matson's no-longer-active campaign website. The company "does not tolerate any practice that discriminates against any customer".

In May, a Starbucks barista in Philadelphia called the police on two black men because "they didn't buy anything".

"I'm black. Black isn't a bad word", Hudson is heard telling Matson after he describes her as "African-American" on the call. He was also a state delegate for Donald Trump during the 2016 presidential election and serves as the president of a state group focused on LGBT issues within the GOP. In describing Hudson to police, the manager pegs her as African-American, to which she responds, "No, I'm not African-American". As he calls, Matson appears nervous, even shaking as he talks on the phone.

As the incident escalated, another store manager returned to warn Hudson of Matson's attempt to involve officials. Matson's contact info has been removed from the Log Cabin website, and the chapter website for IL is not accessible as of press time.

The video had been viewed more than 263,00 times as of Monday.

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