Ocado forced to cancel orders after 'substantial' warehouse fire

Cornelia Mascio
Febbraio 10, 2019

The removal of those materials has now been completed however. The exclusion zone was lifted on Thursday morning. Ocado vans with food, drink, nappies and other essentials were sent to Andover and hotel rooms were made available for those who had to leave their homes during the night.

A devastating blaze at British online supermarket Ocado's OCDO.L flagship packing and distribution complex in southern England has been extinguished, but firefighters will remain at the site for now.

Ocado added it was working to minimise disruption for customers by increasing capacity at its three other major United Kingdom facilities in Hatfield, north of London, Erith, near the capital and Dordon in central England. "Ocado is grateful for the patience and understanding of customers during this period".

It comes after around 200 firefighters had been tackling a blaze which broke out at 2.44am on Tuesday morning and spread overnight, causing substantial damage.

"There are still pockets of fire", said a spokesman for Hampshire Fire and Rescue Service.

A rest centre has been set up at Harrow Way Community School.

Four firefighters were treated for minor smoke inhalation, but no Ocado staff were injured.

The delivery giant's share price climbed three per cent today, recovering some losses in the blue-chip firm's stock value after investors feared for the firm's future growth in the wake of the blaze, which has been raging since the early hours of Tuesday.

Ocado's massive robot controlled warehouse in Hampshire was destroyed by fire on Tuesday (Feb 5). "Unfortunately the fire which started yesterday. was not contained as we believed, and last night expanded", Ocado said in a statement. "Thank you. Stay safe".

The online grocer saw its shares tumble by 8% on Wednesday as it said it would see a fall in sales growth until it can shift operations to other warehouses.

The Andover complex had been providing about 10 percent of the firm's capacity in Britain, using robotic technology that it is selling to grocery retailers around the world.

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