AT&T Rolls Out Robocall Block

Cornelia Mascio
Luglio 11, 2019

AT&T has announced it'll add "automatic fraud blocking and suspected spam-call alerts" to mobile phone lines for no added cost - the first USA company to automatically block robocalls, CNN reported.

This expansion of our AT&T Call Protect service is made possible by a June ruling at the FCC. AT&T owns WarnerMedia, the parent company of CNN. "AT&T remains committed to working with our government and industry partners in the ongoing battle against unwanted and illegal robocalls".

Spam calls are an annoyance for just about everyone with a cell phone.

"When consumers complain to us, they don't distinguish between illegal calls, scam calls, telemarketing calls and spoofed calls", FCC Chairman Ajit Pai said in an op-ed for USA Today earlier this year. The ability to make call blocking an opt-out feature is important - many consumers are unaware of opt-in services and therefore do not benefit from them.

In advance of tomorrow's Federal Communications Commission annual summit, which this year will focus on the SHAKEN/STIR protocols and their use to combat robocalling, AT&T has said it will add automatic robocall-blocking technology to its customers' accounts.

AT&T said suspected spam alerts have already been added to some lines, but the blocking service will also be added to those lines automatically.

New customers will have this feature enabled by AT&T automatically while existing customers can expect to receive the new automatic blocking feature in the "coming months". Landline customers can also go to their account settings at myAT&T and turn on the anti-robocall service. Now, AT&T customers will only have to opt out via their account settings if they don't wish to have calls blocked.

AT&T is the first carrier to launch a feature for blocking fraudulent calls which is turned on by default, but other carriers offer similar features. Verizon's service works essentially the same way. Sprint offers a Premium Caller ID service, but it costs $2.99 extra.

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