Amazon to spend US$700 million retraining a third of U.S. workers

Cornelia Mascio
Luglio 11, 2019

The online giant is revealing how it plans to invest more than $700 million on its human work force to provide 100,000 US employees with new skills for the digital age.

According to the company, the investment will fund both new programs as well as beef up existing training.

Amazon and other companies have struggled to find technically qualified USA employees. It will be available to 100,000 workers by 2025. Associate2Tech is another new program that will help warehouse workers retrain into technical jobs, regardless of their previous IT experience. Amazon said the training is voluntary and most of the programs were free for staffers.

AWS Training and Certification for Amazon Web Services skills technical field. "While many of our employees want to build their careers here, for others it might be a stepping stone to different aspirations". We think it's important to invest in our employees, and to help them gain new skills and create more professional options for themselves. The move reflects Amazon's ambition to use robots and new technology to automate more jobs.

In a December post, the company said, "Since introducing robots in 2012, approximately 300,000 full-time jobs have been added globally, disproving the misconception that machines are replacing humans in the workforce".

Amazon is also fighting for employees during one of the tightest labor markets.

In the meantime, Amazon still relies on thousands of employees to quickly package orders and ship them out.

Jeff Wilke, CEO of Amazon's Worldwide Consumer business, told the Wall Street Journal in its coverage of the news this morning, "Technology is changing our society, and it's certainly changing work".

Amazon cited the Bureau of Labor Statistics, which said jobs that appear to be continuously growing are in "more skilled areas" such as nurse practitioners, medical assistants and software developers.

"It is very hard to tell where things are going to be in three to five years, particularly with the pace that technology changes", Ardine Williams, Amazon's vice president of workforce development, told Cheddar.

The company is also dealing growing internal displeasure among from some fulfillment workers.

Recently, the company's plan to spend $800 million to speed up deliveries for Prime members sparked tension between the company and the leader of a major workers' union.

Amazon was also criticized last April after it revealed the median pay for its global workforce, including part-timers, was $28,446 in 2017.

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