East Renfrewshire TSB branches to close in 2020

Cornelia Mascio
Dicembre 2, 2019

Branches of TSB across the Falkirk district have escaped the bank's latest round of closures.

TSB said it was reshaping its business model as part of a new three-year plan so that it can become "a more technology-enabled and innovative business", it said.

Last year, TSB's IT systems collapsed, bringing online banking to a halt and leaving 1.9m customers locked out of their accounts for days.

It now has 12 TSB branches with two in Kirkcaldy - High street and Templehall - as well as Burntisland, Glenrothes, Buckhaven, Leven, St Andrews, Cupar, Anstruther, Rosyth, Dunfermline, and Cowdenbeath.

She stressed the bank has around twice the number of branches per 10,000 customers as many of its rivals.

Once the branches close, TSB will still have 41 branches in the South East region, according to the spokesman, and 65 per cent of the United Kingdom will live within four miles of a TSB branch.

It added that despite the closure programme, 65% of the population will still live within four miles of one of its branches.

There will be 370 jobs affected by the decision to close the branches, with the closures occurring all over the country.

"We realise this is hard news for our branch partners and will do everything to support those affected to offer voluntary redundancies and redeploy as many people as we can to other roles".

Customers will still be able to bank with TSB in multiple ways, such as through telephony and online channels, the spokesman said.

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