Telstra hit by cyber attack causing widespread internet outage

Remigio Civitarese
Agosto 2, 2020

A cyber attack against Telstra has caused a mass internet outage across Sydney and Melbourne on Sunday morning.

During lockdown, people are forced to work from home.

Telstra is considered as the largest mobile network and largest telecommunications company by market share in Australia. There were also reports from Telstra users that the internet connectivity of phones was also affected.

Telstra is already aware about the issue and reached out to its users.

"We've identified the issue and are working on it", a spokesperson said in a later tweet.

Telstra reported there was a "denial of service" attack on Sunday that led to widespread internet issues in Australia's eastern states.

"The massive messaging storm that presented as a denial of service cyber-attack has been investigated by our security teams and we now believe that it was not malicious, but a domain name server issue", Telstra posted on Twitter.

"Your info isn't at risk".

Customers that switched their DNS to the likes of Google's 8.8.8.8 were able to get back online.

Telstra have said they have blocked "the malicious traffic attacking some of our services" and are working to get clients back up and running again. Thanks for sticking with us.

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